Chromebooks & Internet Access

As we continue to engage in distance learning for the 2020-21 school year, it is our goal to ensure all of our students have access to a device and to the internet. Below is information to assist families whose students may need a device or internet access.

TECHNOLOGY SUPPORT

If you are having trouble accessing our online resources or are experiencing technological difficulties with your district-owned Chromebook, please call our Technology Help Desk (Monday through Friday from 7:00 a.m. to 4:00 p.m.).

(360) 804-2520


CHROMEBOOK CHECK OUT

Chromebooks are available for Monroe School District-enrolled students to check out. If your child needs a device, please contact your child's school to arrange a time to come to campus and check one out. School contact information can be found here.


INTERNET OPTIONS

Many of the internet options require proof of low-income status, such as acceptance into the Free and Reduced Price Meal program. To see if your family qualifies for Free or Reduced Price Meals or to fill out an application, please visit our website: https://www.monroe.wednet.edu/departments/food-service/free-and-reduced-priced-meals

COMCAST

Comcast is offering its Internet Essentials program free to new, qualified customers for 60 days. All new customers will receive a free self-install kit that includes a cable modem and WiFi router. There is no term contract. To sign up, applicants can visit the Internet Essentials website (www.internetessentials.com), which includes the option to video chat with customer service agents in American Sign Language. Or call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

XFINITY

Xfinity has opened up hot spots to the public for free. WiFi hotspots in out-of-home locations are available for free to anyone who needs them, including non-Xfinity Internet customers, to keep communities connected with their friends and family. Learn more on the Xfinity website (www.xfinity.com/support/articles/open-xfinity-wifi-hotspots

WAVE

Wave is offering affordable internet access to qualifying low income households with no contract, no credit check and no installation fees. The first 60 days are free to qualifying households. Learn more on their Internet First website (www.internetfirst.com). 

ZIPLY

Ziply is offering affordable internet access to qualifying low income households who currently receive benefits from one of the following programs: Medicaid, Supplemental Nutrition Assistance Program, Supplemental Security Income, Federal Public Housing Assistance (Section 8), VA Veterans Pension (Supplemental Income for Wartime Veterans), or VA Survivors Pension. Learn more on the Washington Lifeline Discount Program website (https://ziplyfiber.com/resources/discountprograms/lifelineprogram/washington) Contact Ziply at: 1-866-699-4759.

PRESIDIO

Washington’s K–12 Internet Access Program, by the provider Presidio, include a choice of either: 

  • Free broadband internet connectivity where available
    or
  • Free MoFi (Mobile HotSpot) internet connectivity where available  

Cost
Free. There will be no fees for installation or equipment, and you will never receive a bill. No credit checks or denial based on past due bills. 

  • You will need to pay for any damaged or lost equipment.

Length of service
Internet access will be provided to you, at no cost, through June 30, 2021. 

  • If you want to continue with internet service after June 30, 2021, it will become your financial responsibility. To continue, you will need to contact your internet provider and make arrangements for this. Otherwise, your service will automatically end when the program ends. 

Apply Now!
Grant funds to cover this are limited – so you need to apply as soon as possible. To apply for the Presidio Washington’s K–12 Internet Access Program: 

  1. Fill out the enrollment form at: https://www.surveymonkey.com/r/FreeSchoolInternetWA  (English) or https://www.surveymonkey.com/r/InternetGratisEscolarWA (Spanish)
  2. Sign up with an ISP will then follow. 
  3. Equipment should arrive within 14 days of sign up. Follow installation instructions outlined with the internet service provider, which will arrive with your equipment.